Day 1 (3/9/12)
Today, we embarked on our journey to become Scoot
Cabin Crew! There are a total of 5 interns (Chelsea, Yvonne, Matthew, Aaron and
Ray) from AMS, and together with us are 14 other individuals whom are training
to be cabin crew.
Upon stepping into the briefing room in Scoot’s office
at Changi Airport, we were surprised to find out that the three male interns
from AMS were the only male trainees in this batch! Also, our fellow trainees
include ex-cabin crew from other airlines and 3 trainees from Japan!
The entire morning for the day was solely an induction
program which was kicked off by a talk by CEO Mr Campbell Wilson. He gave an
introduction to Scoot and how the culture was like and was very friendly throughout
delivering his speech. This was followed by talks about the various departments
in Scoot.
In the afternoon, we headed to TP which was something
very familiar to us interns and we attended a briefing about Safety &
Emergency Procedure training, which commence next week at SIA Training Centre.
After that, Scoot’s Head of Safety Security, Quality & Environment gave us
a talk about SMS (Safety Management System) which was something we had already learned
in the module Aviation Safety Management and Human Factors. This brought back
familiar terms and concepts from what we had been learning the entire semester!
At the end of the first day we all went back still
somewhat feeling lost and yet excited for the things to come which definitely
will be very interesting!
Day 2 (4/9/12)
The second day was mostly related to the girls as it
was grooming day! The day started off with a lesson on Scoot’s cabin crew
grooming and attire policies and regulations.
The entire afternoon was used mostly to teach the
females on how to groom themselves well and portray themselves as presentable
cabin crew, from hairstyles, make up on the face and even all the way to their
nails, Aaron, Matthew and I were so thankful that we were guys.
Besides that, we also had the chance of trying out the
uniforms as they needed our sizes! That was it for day 2 of our training.
Day 3 (5/9/12)
This was a whole day of just absorbing information and
knowledge! (LT 55 was freezing as usual) The loads of things that we learned
were the cabin configuration, crew complement and SOP (Standard Operating Procedure),
and also FDP (Flight duty period). We were lucky as we had already learned some
of these stuff in some of our modules. :)
Also, we received our Scoot staff IDs! We were super
excited as we received it as it had our faces on it and it and we were labeled
as “AIR CREW”. After the whole day of adsorbing information, we went home with
our brain dead brains.
Day 4 (6/9/12)
Today, we had more lessons about in-flight
documentations. Also, we learned about Special Needs Passengers and Cabin
Management. We also had 2 quizzes today! With a passing mark of 80%, every
question counts! We were relieved that everyone in our batch passed both
quizzes!
We also had some group activities with our batch mates
during today’s lessons. Up till today, we have gotten closer to our batch mates
and they are all really nice people. Not forgetting the trainers that taught us
with so much patience and love. They really have a wealth of experience! Thus
far we are all so grateful for this wonderful opportunity to be able to take up
this internship and we will definitely continue to work hard and share more
experiences with everyone!
- Ray & Aaron
